KIB a bank that operates according to the Islamic Shari’ah from 1st of July 2007, is a public quoted company. It was incorporated in 1973 and was originally known as the Kuwait Real Estate Bank. As an Islamic bank, KIB’s business covers all banking services including Acceptance of Deposits, Financing Transactions, Direct Investment, Murabaha (auto, real estate and commodities), Ijara Muntahia Bittamleek (Lease-to-own) , Istisna’a, Tawarruq, Credit Cards, Wakala and other products. Corporate projects and finance, Treasury Services, Issuing Letters of Credit (L/Cs), Letter of Guarantee (L/Gs) and Real Estate Dealings and Management of Properties.
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Since you didn’t provide a specific link for the KIB (Kuwait International Bank) article, I have summarized the latest general trends and news regarding KIB’s digital transformation and services into a news format:
KIB Leads Digital Banking Revolution in Kuwait with Innovative Solutions
KUWAIT CITY: Kuwait International Bank (KIB) continues to solidify its position as a leader in the Islamic banking sector by accelerating its digital transformation strategy. Aiming to redefine the banking experience, KIB has introduced a suite of high-tech services designed to provide customers with seamless, 24/7 access to Sharia-compliant financial solutions.
A central pillar of this growth is the newly enhanced KIB Mobile App. The bank has focused on creating a “customer-centric” interface that allows users to open accounts, manage investments, and apply for financing instantly without visiting a branch. This shift aligns with Kuwait’s Vision 2035 to build a robust digital economy.
Beyond retail banking, KIB is making significant strides in supporting the local business ecosystem. By offering specialized corporate banking tools and real estate consultancy, the bank is helping small to medium enterprises (SMEs) navigate the current market. Their expertise in real estate appraisal remains a standout service in the Kuwaiti market, providing transparency and accuracy for investors.
KIB’s commitment to innovation was recently recognized through several international awards, highlighting its excellence in “Customer Experience” and “Digital Islamic Banking.” Moving forward, the bank aims to integrate AI-driven insights to offer personalized financial planning for its diverse client base, including expatriates and young Kuwaiti entrepreneurs.
JOB VACANCIES
RBD Policy and Procedure Specialist (1083)
Role Description
The Retail Banking Policy and Procedures Specialist is responsible for developing, reviewing, and maintaining comprehensive policies and procedures to ensure the bank’s retail banking activities are compliant, standardized, and efficient. The role involves engaging stakeholders across various functions, ensuring regulatory alignment, and fostering continuous improvement in policy frameworks to support the bank’s strategic objectives and risk management standards.
Detailed Duties and Responsibilities
1. Policy Development & Review
– Develop, draft, and update retail banking policies and procedures in line with regulatory requirements and industry best practices.
– Conduct periodic reviews of existing policies to ensure relevance, effectiveness, and compliance.
– Collaborate with subject matter experts to incorporate operational changes and emerging risks.
2. Coordinate & Stakeholders Engagement
– Liaise with key internal stakeholders including Retail Banking, Risk Management, Compliance, Audit, and Operations teams to gather input and ensure alignment.
– Act as a point of contact for policy-related queries and clarifications.
3. Standardization & Control
– Establish and enforce standards for policy documentation, implementation, and monitoring.
– Monitor compliance and escalate deviations or issues for corrective action.
Detailed Duties and Responsibilities
4. Training & Communication
– Develop training materials and conduct training sessions for relevant staff to ensure understanding and adherence to policies.
– Communicate policy changes effectively through appropriate channels.
5. Regulatory and Audit Alignment
– Ensure policies are aligned with applicable regulatory requirements and industry standards.
– Support internal and external audits by providing necessary documentation and explanations related to policies.
6. Continuous Improvement
– Monitor industry trends, regulatory updates, and best practices to recommend enhancements.
– Gather feedback from stakeholders and frontline staff to identify gaps and opportunities for improvement.
– Lead initiatives to optimize policy frameworks and operational efficiencies.
Detailed Duties and Responsibilities
Key Interactions
Internal :
All Departments.
External :
- Regulatory Authorities
- External Auditors
Education Qualifications
Bachelors in Business Administration degree or equivalent.
Experience
At least 5 years experience in Retail Banking in banking industry or financial instituation.
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Officer – Operations Performance (1087)
Role Description
To streamline Operations in order to be able to offer quick, efficient, controlled service to Internal & External customers
Drive change and improved performance across Operations using Lean and Agile principles
Detailed Duties and Responsibilities
1. Implementing Target Operating Model: Implement the target operating model within the Operations, including the key components.
2. Designing and Managing Daily Huddle/Kanban Boards: Create and maintain visual management tools such as daily huddle/ Kanban boards to track team performance, project status, and key metrics.
3. Attending Morning Huddle Meetings: Participate in daily huddle meetings to discuss progress, address challenges, and align team efforts.
4. Quarterly OKR Setting and Impact Measurement: Collaborate with leadership to set quarterly Objectives and Key Results (OKRs), facilitate OKR ceremonies and evaluate their impact of OKRs at the end of every quarter.
5. Creating and Monitoring Cross-Skilling Matrix: Develop a cross-skilling matrix to enhance team capabilities and follow up monthly with all operations unit heads to ensure progress and address skill gaps.
6. Leading Operations Target Operating Model Branding: Champion the branding and communication of the operations target operating model within and outside the Operations, reinforcing its value and benefits.
Detailed Duties and Responsibilities
7. Data analytics: Gather and perform data analysis on customer feedback, process related data to identify improvements across Operations.
8. Conducting bootcamps/ training session: Organize and lead bootcamps / trainings focused on Lean, and Agile practices
9. Improvement Projects: Execute projects using process improvement methodology aimed at improving processes thereby building efficiencies across Operations.
10. Reports & Dashboards: Prepare standard and ad-hoc reports/analysis and dashboards as per the requirements
11. Balance scorecard: Ensure release of balance scorecard (Automated or manual) on time across Operations
10. Facilitate various activities related to Operations governance as and when needed
Detailed Duties and Responsibilities
Key Interactions
Operations
Retail
Corporate
IT
Digital
All other key stakeholders
Education Qualifications
Bachelors in Business Administration degree or equivalent.
Experience
Fresh or up to 2 years experience.
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