Since its founding in Bahrain in 1973, Landmark Group has undergone a monumental evolution, transforming from a single retail store into one of the largest and most successful multi-channel retail and hospitality conglomerates in the world. With a strategic presence in 17 countries across the Middle East, Africa, India, and Southeast Asia, the Group has become a household name, particularly in the UAE, where it has operated since 1990.
Today, Landmark Group is a powerhouse of commerce, owning and operating 21 homegrown brands and four prestigious franchise brands. Its massive retail footprint includes over 2,200 outlets covering an expansive 30 million square feet of leasable area, serving millions of customers with a commitment to quality and value.
Our Foundational Philosophies
The enduring success of Landmark Group is built upon three core pillars that guide every corporate decision and interpersonal interaction:
1. Integrity: The Non-Negotiable Standard
Integrity is the bedrock of our operations. We conduct business with absolute honesty, transparency, and responsibility. By adhering to ethical practices regardless of the circumstances, we have built a reputation for fairness and reliability. This focus fosters long-term trust with stakeholders and creates a foundation for sustainable professional relationships.
2. The Power of Listening
We believe that meaningful progress begins with a genuine attempt to understand. Listening at Landmark Group goes beyond hearing words; it involves deep consideration of the motivations and aspirations of both our customers and our 48,000+ employees. This attentive approach allows us to stay ahead of evolving market needs and build loyalty that transcends simple transactions.
3. Empowerment and Entrepreneurial Spirit
We cultivate an environment where individuals are encouraged to take initiative and think creatively. By supporting decision-making authority at all levels, we enable our teams to respond to challenges with confidence. This culture of ownership drives continuous innovation and ensures that collective growth remains a central part of our organizational identity.
A Diverse and Market-Leading Portfolio
Landmark Group’s strength lies in its well-balanced diversity. We offer a comprehensive range of products across fashion, home, groceries, and electronics, ensuring relevance across every consumer lifestyle.
- Retail Powerhouses: Our portfolio includes iconic brands such as Centrepoint, Max Fashion, Home Centre, Babyshop, Splash, Shoemart, and Lifestyle.
- Specialized Value: Brands like Viva, Emax, Home Box, Styli, Shoexpress, Spar, and Easybuy deliver targeted value propositions to diverse customer segments.
- Beyond Retail: We have successfully diversified into the leisure, fitness, and hospitality sectors with world-renowned names including:
- Fitness First (Fitness and Wellness)
- Citymax Hotels (Hospitality)
- Fun City & Fun Ville (Family Entertainment)
- Zafran & Carluccio’s (Food & Beverage)
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Operational Excellence and Logistics
Our competitive advantage is reinforced by a world-class supply chain infrastructure. We own Omega Logistics, the MENA region’s largest privately-held distribution hub. Complementing this is Logistiq, which provides advanced third-party logistics (3PL) solutions powered by cutting-edge technology. These facilities ensure that we maintain high service standards, speed, and scalability across all 17 countries of operation.
Social Responsibility and Sustainability
Landmark Group is deeply committed to being a responsible corporate citizen. Through initiatives like the ‘Prevent & Preserve’ campaign in India, we promote environmental protection and personal wellbeing. Our support for the #BeatAirPollution initiative led to the planting of over 6,100 saplings, reflecting our ongoing dedication to ecological conservation and a greener future.
Career Opportunities: Build Your Future With Us
With over 35 million active loyalty program members, our growth is constant. We are currently seeking passionate, driven professionals to join our diverse team across various regions.
Vacancies – Kuwait
Club General Manager_Operations_360 Mall Fitnessfirst Kuwait_HOSP – 360 Mall – Kuwait_Fitness First
- Job Identification103680
- Posting Date05/29/2025, 10:21 AM
- Job ScheduleFull time
- Locations Kuwait
- CategoryClub
- BrandsFITNESS FIRST
- Job FunctionOperations
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Store Associate (Home Centre)
Responsibilities
Product Knowledge
To give an accurate information about all products.
To educate himself / herself about the culture and the history of Splash.
Housekeeping
To keep & maintain the section clean & neat
To keep & maintain the back store in proper state
To clean & maintain a well organized break area each day
To remove dusts & other dirt’s from display area using soft brush
Operations
To report to work on time or to notify in advance if absent or late.
To be aware how to operate the cash tills.
To understand how to use and utilize the reports.
To use the correct procedures & basics in ordering, transferring of goods.
To practice proactive in safety consciousness at all times.
To practice security measures that help prevent theft.
Understand the policy of the lost & found procedures.
Inventory
To check the stock on a daily basis to ensure that all products are adequately stocked and available for customers.
To keep the featured merchandise prominently displayed.
To keep the store image by adhering the guidelines as outlined by Store Manager/Visual Merchandising Manager.
To check the stock on a daily basis to ensure that all products are adequately stocked and available for customers.
To keep the featured merchandise prominently displayed.
To keep the store image by adhering the guidelines as outlined by Store Manager/Visual Merchandising Manager.
Qualifications
1-2 years of Experience in Retail, High School.
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Fitness Instructor_Fitness_Sama Sulaibikhat Women Fitness First Kuwait_HOSP – Sama Sulaibikhat Mall – Kuwait_Fitness First
Responsibilities
1. Role Execution:
To maintain a high level of customer service on the gym floor.
To ensure our brand standards are upheld on the gym floor.
To provide market leading fitness expertise.
To engage with members, providing fitness and motivational support.
Perform across all Fitness KPI’s.
Ensure attentiveness on the gym floor, assisting members with correction, demonstrating a high standard of instruction and advice on exercise execution that will ensure their safety and maximize exercise effectiveness.
Ensuring clean and fully operational facilities at all times. Have a clear understanding of our business’ game plan and winning ways.
Educate and enforce Fitness First etiquette and regulations as designated in club rules and regulations, which includes, ensuring members clean equipment after use and return it to their allocated storage area.
Support all club events and actively promote Fitness First services thus ensuring that members will maximize their gym membership.
Maintain relevant communication channels with members in order to accommodate feedback/criticism and ensure members feel welcome and valued.
Use member’s names when interacting with them – politely introduce yourself with members you do not know.
Deliver high quality personal training programs.
Provide unrivalled session delivery and support to client base.
2. Training & Development:
Undergo and complete certification for MY ZONE, 6D and RISE training via the Fitness First Education Academy.
In Depth knowledge of My Zone including using the belt at least 12 times monthly.
Have a genuine interest in all of the latest developments in the fitness industry and ensure that your product knowledge is up to date at all times.
Complete minimum 3 CPD points via IDEA Club Connect per quarter and one live course annually.
Consistent 121s with FTL or HFM to learn more about the overall company business and to ensure continuous professional development.
Complete Personal Training qualification in line with UAEReps requirements.
Conduct personal training sessions and build your business in order to progress to Advanced PT in line with PT model.
3. Minimum Performance Criteria:
Fully understand and deliver company Fitness KPIs.
Wear full Fitness First uniform and name badge provided at all times.
1 x Floor Shifts per day wearing “free to help” T-shirt.
Wear Grey PT T-shirt while conducting PT or new member induction sessions.
Full utilization of success diary.
Delivery of own PT sessions (In line with PT model) and new member induction sessions to company standard.
Maintain brand standards on our gym floors.
Conduct minimum of one 6D classes per week (under FM and CGM discretion).
Assist the CGM, FOHM, MSRM, HFM and GXM in their role functions if they require assistance.
4. Performance Administrative Functions:
Complete Monthly Goal Setting with FTL or HFM / CGM.
Update & analyze daily your personal training and new member induction sessions onto the Fitness Enterprise System.
Trainer must update daily rota and make sure all info is correct / clients are confirmed the day before.
7 days advance client booking.
Inconsistencies in achieving all PT3 Fitness KPIs will result in a 9h shift pattern as per business requirements.
Ensure that personal training clients sign each session after completion and that all contracts are kept together on file and readily available within the club.
Assist FTL & HFM with rota administrative functions.
Attend at least 1 x coaching session with your FTL or HFM per week.
Maintain REPs certification by completing 10 CPD points per year.
Assist the FTL & HFM in the weekly maintenance checklist.
Inform all members of expiry of personal training sessions and complete the needful contract extension form with all pertaining documents i.e. medical or travel evidence to support the extension request.
Inform all personal training members at the signing of the personal training terms & conditions of the FFMENA cancellation policy, specifically that they must inform you of a cancelled session 24 hours in advance or they will be charged for the session missed.
Also ensure that members sign this policy every time they start a personal training contract.
By the 25th of a calendar month, provide your FTL/HFM a copy of your next month’s business plan with all new client sales, renewal client sales, referrals and new member induction conversion.
At the end of a calendar month, provide all personal training session ‘white copies’ with all client signatures to your FTL/HFM so that they can audit all sessions prior to commission approval.
Attend all meetings as required by the business.
5. Effectively Liaise with all other departments:
One Team – Promote efficiency and team spirit in all departments.
Own It – Take ownership of your gym floor and club i.e. inform your FTL/HFM & GM of any maintenance or general issues that occur.
Live the Brand – Promote our brand and your club at all times, even when you are outside of working hours.
Qualifications
Secondary Education – A level or equivalent, Personal Training Certified (REPS A level) / equivalent or working towards (enrolled)
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