Julphar is an Emirati pharmaceutical manufacturer in the Middle East.Headquartered in Ras Al Khaimah, United Arab Emirates, the company employs more than 5,000 people and distributes its pharmaceutical products internationally. The company has three divisions — General Medicines, Julphar Diabetes Solutions and Julphar Life. In 2018, the company was ranked as the number one pharmaceutical manufacturer in the UAE

Mission and Vision

Vision

To become a leading pharmaceutical company, recognized internationally for innovation.

Mission

Julphar strives to provide a better quality of life for the entire family, by delivering best-in-class solutions and real value with compassion and professionalism.

behaviour

Our values underpin everything we do – from ensuring rigorous safety standards in the development and manufacture of new medicines to interacting ethically with healthcare professionals, patient groups and political stakeholders. How we do things is just as important as what we do. We have designed our values-based culture to ensure we put patients and consumers first every time.

Ethical Standards

A fundamental Julphar objective is to maintain a culture where the willingness to do the right thing, to comply with applicable laws and Julphar’s policies, is fully embedded across the organization. Our ethical standards support the achievement of business objectives while ensuring compliance and promoting business ethical values in daily activities.

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Recruitment Process
People are our priority. We assess all candidate on a standardized recruitment criteria to ensure that all employees meet the calibre of expertise we strive to maintain.

The recruitment process can vary depending on the nature of the role and stakeholders involved. Below can be used as a guideline, based on a typical candidate journey.

Please note, owing to the large volume of applications we receive each week, we are unable to provide individual feedback to unsuccessful candidates.

Applications
All applications and CV submissions must be received through the careers portal applications. We are unable to guarantee CV and applications by email will be received, processed and tracked. If you cannot see an immediate opening that suits your skills, you can also register and join the talent network.

In some instances, a Julphar recruiter may contact you directly, based on your publically available profile.

Initial Application Review
Once your application is received through the online portal, our sourcing team will review your profile and assess your capabilities in line with the job requirements.

Read the job description carefully, to ensure that you meet the minimum requirements for the role you are applying for, and tailor your application to best showcase your expertise in line with the role and skills described.

In normal circumstances, our sourcing team will require 2 – 3 weeks to review the applications, following the job listing closing date.

Phone Interview & Assessment
If your application is identified as a potential match, one of our sourcing team will contact you to discuss what the role involves and understand more about your background.

If your application is shortlisted, a member from our recruitment team will contact you to arrange a video or phone conference.

Each month we receive a large volume of applications however if your application wasn’t successful we advise to apply for another role matches your qualification and experience or we will keep your profile registered in our Talent pool to contact you for future opportunities.

Depending on the role, you applied for the recruiter will ask you to participate in psychometric assessment before or after the final interview based on the role and level.

Due to the high volume of applications we are unable to provide specific feedback at the early stages in the process.

All applications received through official channels are reviewed for suitability. Unfortunately, if you do not receive a response to your application within 4 weeks of the job post-closing date, your application has been unsuccessful.

We will however keep your profile in our talent pool in case of future opportunities that might be more suitable to your skill set and experience.

Final Interview
The final stage will be usually face to face, but in some circumstances via videoconferencing. This will include a general discussion and a more in-depth competency.

At this stage the panel may include a member of subject matter expert, in addition to the talent acquisition representative and hiring manager.

Offer Stage & Onboarding
If you have been successfully selected – congratulations!

Your talent acquisition focal point will contact you to discuss the offer. If you accept, the Julphar recruitment team will issue an offer letter for your signature and will begin the onboarding process.

You will be asked to submit your identification and educational documents. You will be required to complete forms in order to process government clearance procedures.

Depending on your country of origin, there will be additional pre-employment screening checks, such as education certificate attestation and medical test for your visa application.

If the position requires relocation, our onboarding team can explain the accommodation process and secure temporary accommodation for you in line with Julphar policy.

The onboarding team will be on hand to provide information and answer any questions you may have and ensure your first day as part of the Julphar family goes smoothly. Welcome on board!

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Medical Representative

JOB VACANCY

 Key Responsibilities:

 Key Result Areas

• Meets or exceeds sales targets within agreed budgets and timeline
• Develops and manages the assigned sales territory , in terms of customers , retailer and other key stakeholders
• Implementation of Company’s  sale and marketing plan in the  assigned territory.
• Implements territory coverage plan (No. of sales call & Visit frequency)
• Delivers customer-centric activities in coordination with Line Manager
• Maintains records system; daily reports, customer profile & marketing feedback reports.
• Plans work schedules and weekly and monthly timetables.
• Submits daily & monthly  report and CRM reports as per country reporting system.
• Participate  and contribute in all company meetings  & present the Territory snapshot
• Drives increased revenue and profit to achieve the Company’s ambitious growth.
• Ensure self-learning, knowledge updation, building desired skill & competency , proper interpreting of knowledge and presenting / discussing this information with health professionals.

Territory Development & Strategy Implementation

• Organizes audio-visual activities for healthcare providers as per business need in coordination  Line Manager & Marketing Manager
• Responsible for keeping up-to-date knowledge level with the latest clinical data supplied by the  Medical & Marketing Department
• Monitors competitor’s sales and marketing activities and report these Market Intelligence appropriately
• Stays informed about the  important activities of health services in a particular area.
• Effective use of company promotional tools, FMS (Free medical sample) and service to achieve assigned target.
• Responsible for ongoing prospecting for new business opportunities.

Core Competency

• In terms of Competency you are highly result oriented, dedicated with strong sense of accountability & ownership
• Having strong learning agility to accept , implement new learnings and new changes in the market
• Excellent interpersonal, communications, public speaking, and presentation skills with multitask and strong negotiation.
• Strong planning and monitoring skills, and experience in understanding the market trends and forecasting of certain products basis trends
• Should be calm and composed to work in complex and ambiguous situations
• You are a team player with a proactive and collaborative approach and enthusiastically manage stakeholders in good spirit.

Qualifications,

Key Experiences / Functional Knowledge Requirements: 

• 4 years Bachelor’s degree in Pharmacy / Science is  mandatory
• Master’s Degree in Business Administration is highly an advantage.
• Minimum 2-4 years of experience in the Pharmaceutical industry
• Must possess strong working knowledge of Distributor / Agents operations, Government accounts, tendering processes, contracting and pricing methods (wherever applicable in the country)
• Functional knowledge of the clinical aspects of the pharmaceutical industry, moderate understanding of Pharma supply chain, dispensing requirements and drug distribution channels etc
• Proven ability to build strong partnerships with the own country teams , Marketing & Medical teams in HO

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Sr. Line Manager

Job Summary/Main Purpose

The Sr. Line manager will lead, influence, and encourage sales team to achieve agreed sales goal and market share through attracting, developing, motivating, and retaining a workforce, while maintaining the company’s image according to the company policies and professional ethics.

Main Responsibilities:

• Develops productive workplace environment.
• Shapes team vision aligns with company vision and influence team mobilization toward setting gaols.
• Meets or exceeds sales targets within agreed budgets, timescales and resource. (Sales volume, Market share, Sales Growth, Market expenses, Free medical sample and Human capital investment)
• Responsible for the combined performance of the team and for ensuring that everyone within their team reaches their targets.
• Attracts, develops and retains talented MIOs.
• Coaches and develops team member’s skills and performance.
• Responsible for supervising, motivating and monitoring team performance.
• Conducts quarterly performance review for direct report MIOs including with performance development plan.
• Conducts annual performance appraisal report for direct report MIOs.
• Works closely with KOL’s customers building strategic partnership for mutual benefit.
• Prepares monthly cycle plan; team visit plan, promotional message, promotional tools, customer – centric activities.
• Ensures sales team executes well-planned sales calls and achieved agreed daily sales call plans covering assigned territory (No. of sales call, converge and frequency)
• Works closely with marketing and supportive team to develop and execute sales tactics, tools and promotional materials.
• Ensures country sales tactics are aligned with the core brand strategy provided by marketing department.
• Manages records system; daily reports, customer profile & marketing feedback reports.
• Stays abreast of market and competitor dynamics, providing regular feedback reports to management.
• Responsible for staying informed about the activities of health services in a particular area.
• Attends regularly company meetings as per direct manager instruction.
• Submits weekly & monthly reports to direct manager as per country reporting system.
• Responsible for ongoing prospecting for new business opportunities.
• Responsible for effective communication with colleagues and relevant members of other teams, in order to understand, maximize and drive line achievement.
• Builds desired skills, knowledge and attitude in coordination with direct coach.

Requirements (Knowledge, Skills & Attributes)

• Bachelor’s degree in pharmacy or related science.
• A minimum of 5 years’ experience in Pharmaceutical Field in Kuwait
• English and Arabic Language is a must
• High business and commercial acumen
• High strategic and analytical skills
• Excellent understanding to Customers and Market Insights
• Driving Results and result orientation mind-set.
• Excellent self-learning and development capabilities
• Demonstrating corporate values and high ethical behaviours and Integrity in his day to day operation
• Excellent coaching, training and monitoring skills
• High emotional intelligence and understanding of performance drivers and motivational curve
• Demonstrated collaborative skills and ability to work across boundaries
• Leadership Capabilities
• Account Management
• Customer Relation Management
• Excellent organizational and strategic planning skills
• Excellent communication and listening skills

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