Al Futtaim don’t just adapt to change — we lead it. For over 90 years, family business has driven innovation and progress across industries, with operations spanning across 18 countries. With a portfolio spanning across Automotive, Retail, Real Estate, Health, Finance and Education, our 33,000 colleagues are dedicated to enriching the lives of our customers. Company deliver the highest quality products and services for today, and for tomorrow. Companies values are the foundation of everything we do, driving to create positive change and lasting impact. They inspire us to act with purpose, build trust, and deliver meaningful experiences for all. Operate in over 20 countries across the Middle East, North Africa, the CIS, and Asia, with continued expansion driven by our long-term vision. At Al-Futtaim, people are the heart of everything we do. With a diverse team of over 40,000 individuals from 100+ nationalities, embrace inclusivity, collaboration, and shared values to drive success. Guided by our core principles — Respect, Excellence, Collaboration and Integrity — we create a workplace where you can belong, grow and excel. Together, we’re building a stronger, united future. company united around a strong shared vision, culture, and set of values, which guide the way we interact with each other, our customers, partners, and communities. companies four values – Respect, Excellence, Collaboration, and Integrity – are known and lived by everyone at Al-Futtaim each and every day.
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Duty Manager/ Department Manager | Retail | M&S | 360 Kuwait
Location: Kuwait, KW
Company: Al Futtaim Private Company LLC
Job Requisition ID: 173449
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
LATEST VACANCIES
Assistant Store Manager | Sandro / Maje The Avenues Mall Kuwait
Date: 10 Mar 2026
Location: Kuwait, KW
Company: Al Futtaim Private Company LLC
Job Requisition ID: 176345
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
Overview of the role
The Assistant Store Manager is responsible for selling floor leadership, overseeing the customer experience, training and development of the store staff, leading by example on the selling floor, maintaining the store standards on the selling floor and stockroom, and acts as second in command, assisting the store manager in the overall running of an individual store.
What you will do
People Development / HR
- Leads by example by training, developing and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience
Drive Sales & Profitability
- Meets or exceeds profitability expectations for the store in sales, payroll, shrink and conversion
- Executes strategies to maximize store sales and control expenses
Operational Effectiveness
- Controls company assets by meeting all loss prevention measures (consistent management of inventory, in- and out-bound stock movements, sales, returns, exchange, store maintenance, etc.)
- Executes and complies with all company policies and store procedures
Required Skills to be successful
- Previous managerial experience in retail, with a proven track record of sales and profitability achievement.
- Effective communication and interpersonal skills to effectively engage with team members at all levels, Good English skills.
- Demonstrated commitment to putting the customer first, Ability to resolve customer issues, and deliver outstanding service.
- Strong organizational and problem-solving skills to manage complex operational challenges effectively.
What equips you for the role
Qualifications & Experience:
Minimum Qualifications and Knowledge:
High school education or equivalent preferred
Minimum Experience:
Minimum two years Senior Sales Associate experience with a proven track record for driving sales and profit results and training and developing a team of individuals
Job-Specific Skills:
- Good command of business English (written and verbal)
- Good computer skills (Outlook, Excel & SAP) and detailed report analysis skills
- Strong level of numeracy & literacy
- Some heavy lifting
- Scheduled shifts may require standing for a minimum of eight hours
Behavioral Competencies:
Proficiency in managing processes and reporting.
Strong analytical and time management skills.
Excellent customer service.
Good communication skills
Collaborative teamwork approach.
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